FAQs

Frequently Asked Questions

We'll do our best to think of all of the most common questions and place them with our answers here. Please call or email us at carissa.and.robert@gmail.com with any additional questions. You can also leave any questions in the form of a comment on this post!

Question: How do I book my reservation at the resort?
Answer: You must book through one of the following ways: 1) Emailing Ana Leyva at aleyva@palaceresorts.com, 2) Calling 1-877-725-4933 and asking for Ana Leyva - If you cannot reach Ana, simply give our names (Aboubakare & Medairos) and they should be able to book your room, or 3) By having Rob or Carissa book it for you.

All booking questions and information can be found by clicking here.

Question: Is there a promotional group rate at the resort?
Answer: Yes! Please click here to see all booking and resort information.

Question: What's the dress code for the wedding?
Answer: Dressy beach formal - Unfortunately, shorts and bathing suits are not permitted by the resort for private events. However, linen pants are a great option!

Question: What is the general window of dates that guests are using for travel?
Answer: July 18, 2013 - July 25, 2015. All flights should fly into CUN (Cancun, Mexico).

Question: Are there any group activities planned while we are in Mexico?
Answer: We are currently working out ideas, and will update this page once we solidify our plans. All activities will be entirely optional! This is your vacation after all, and we are so glad that you'll be sharing our special day with us.

Question: Are you guys registered anywhere?
Answer: Though we truly only ask for your presence at our wedding, for those that really want to see our registry, you can find it here.